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Frequently Asked Questions

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CONTACTO

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Faq

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Q: Where are you located?

R: We do not have a physical warehouse. As a metal-buying service we work with nearly 60 local suppliers to get you what you need. We arrange for delivery or pick-up at a local warehouse.

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Q: How do I pay?

R: If loading items into your cart, you will have the option to submit your quote for fulfillment. From there, one of our team members will reach out to confirm price, availability and take payment. The same process will take place if you call or email a quote request.

We accept credit card, wire transfer or check. Unfortunately, cash is not an accepted form of payment.

Payment will be taken in advance to ensure your order will be ready for pick-up or delivery.

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Q: Are you available on weekends?

R: Our hours of operation are Monday-Friday from 8am – 5pm.

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Q: Do you sell used material or scrap?

R: We offer new, raw, or less than prime metal products. We do not offer scrap. Less than prime material is defined as metal containing varying degrees of surface rust, or is considered surplus mill supply, unused straight material.

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Q: What material does Tropical Global Supplies offer?

R: Tropical Global Suppliers works with a network of nearly 60 local metal suppliers to get carbon steel, copper, gold, and a variety of red metals.

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